COMPLIMENTARY ADVISORY REPORT

Data Center Services Roundup: Overview of Leading Products
and Vision

| June 5, 2009 | Business Telecom Servies - Europe | Advisory Report

| Analyst: Dustin Kehoe, Principal Analyst, Business Telecom Services Europe

Current Analysis has completed its round up on the market leaders for Data Center Services. The service providers tracked include: AT&T, BT/HP, IBM, Orange Business Services, T-Systems and Verizon Business. This advisory looks at how these providers have improved their data center services over the past six months, considers the various product roadmaps, and the general direction of the market. It also evaluates each carrier by four buying criterion:

1. Consolidation which considers what service providers are doing to enable customers to reduce their IT infrastructure, increase utilization and create a more flexible IT environment.
2. Business Continuity/Disaster Recovery which compares capabilities in ensuring maximum uptime and ways to respond in the event of an outage (e.g., human error or other).
3. Portfolio Depth and Pricing which looks at the range of service offerings and pricing.
4. Performance and Scale which considers SLAs, service level management capabilities (e.g., ITIL), online customer support as well as the geographical spread of the facilities to support global MNCs.

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